Privacy Policy
Privacy at Nezulo
We use personal information needed to operate the storefront, process purchases, deliver orders, answer support questions, prevent fraud and meet legal obligations.
Information used
This can include contact, delivery, order, device, transaction and support-message information. Payment credentials are handled by authorized payment providers.
Service providers
Necessary information may be shared with Shopify, payment processors, fulfillment partners, carriers, analytics or security services acting for store operations.
Choices and rights
Depending on location, you may request access, correction or deletion and may control certain communications or browser technologies.
Retention
Records are kept only as reasonably needed for orders, support, accounting, fraud prevention, disputes and legal duties.
Security
No online system is risk-free. Avoid sending passwords or full card numbers by email and contact us if you suspect misuse.
Support and documentation
Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.
Business information
Taizhou Piaoyang Trading Co., Ltd.
No. 067, Xiyang Village, Zhang'an Subdistrict, Jiaojiang District, Taizhou, Zhejiang, China (Self-declared; for Office Use)
Email: service@nezulo.com